Services
Your local regulatory authority may mandate that all owners of aerobic septic systems maintain a valid maintenance provider agreement at all times. They require these systems to be inspected by a licensed maintenance provider, as well as reports sent to county authorities after inspections, and all repairs completed in a timely manner.
Texas Star Aerobic provides maintenance provider agreements for residential properties. We manage the inspection and testing of your system as mandated by your local agency. Our service technicians carry a complete inventory so that work on the system is typically completed without having to return a second time.
Education
We will spend time with homeowners to educate the "do's" and "don'ts" for using their aerobic septic system. We believe that educating the customer about their aerobic septic system is the best maintenance plan a homeowner can have.
Maintenance Provider Agreement
We have two plans to choose from: The Essential Plan and The Pro Plan.
| Plan Details | Essential | Pro |
|---|---|---|
| Overall system inspection (3 times a yr) | ||
| Cost per Year | $275.00 | $535.00 |
| 3 Inspections per year | ||
| Complete Chlorine Maintenance | - | |
| Initial down payment for monthly payment option | N/A | $155.00 |
| Cost per month | N/A | $40 / 11mo |
| Service Call Cost per visit | $125.00 | $125.00 |
| Response time | 48 business hours | 24-48 business hours |
Service includes:
- Three inspections per year as mandated by your local permitting authority
- Three reports sent to you and your local permitting authority per year as required
- State required testing
- Inspection of Aerator(s)
- Inspect filters
- Check the irrigation pump(s) and spray field
- Inspect recirculation pumps
- Inspect disinfection device
- Check chlorine supply
- Inspect electrical components
- Inspect distribution system
- Check any warning lights and/or audible alarms
- Visually check quality and color of effluent in pump tank
- $125 service call
- 24-48 hour business response time
Repair and replacement parts
Repair and replacements parts will be an additional charge separate from state required and preventative maintenance. Exclusions apply. The Essential Plan does not cover pre-existing conditions, accidental damages, abuse, misuse, improper load usage, floods, wind, tornadoes, snow, ice, drought, lightning, overloads, unauthorized entry, ants, fire, rodents, unauthorized repairs, theft, or anything that is not considered normal operation of the system. The Essential Plan does not cover aerators manufactured by Jet or Norweco. Texas Star Aerobic will not cover Norweco Bio Kinetic Filter or fixed film or media devices. Texas Star Aerobic will not cover poor installation methods, leaky tanks, leaky risers, failing tanks, or sewage lines.
Before any additional work is done, a technician will call to provide details of what needs to be replaced or repaired and allow time for you to make the decision. Approval can be made via email or phone. Please note that some items may require deposits. Full payment is required upon job completion.
Pumping of your Aerobic System
We will be sure to inform you when the system needs to be pumped upon inspection of your system. All pumping is handled by Texas Star Aerobic. The charge for this service will be based upon the size of your system.
Real Estate Inspections
Real estate inspections require the proper Installer OSSF II license, meaning they have the experience and training to conduct septic inspections for buyers, sellers and realtors. Our goal is to provide information and a professional opinion regarding the systems operation and performance. This service cost is based upon area. Call today to schedule an inspection.
We're GREEN
We strive to be a GREEN company by utilizing the latest in technology to communicate with our customers. We offer paperless invoicing, electronic copies of inspections, service reports, contracts, communications, etc. We recognize many customers still prefer that paper invoice, and we are certainly happy to accommodate that option as well.